Privacy Policy
Last updated: August 10, 2026
InternetMobileDeals CA ("we," "us," or "our") operates as an independent comparison and referral service for Canadian internet, mobile, cable TV, and home phone plans. This policy explains what personal information we collect, why we collect it, and how we handle it, consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
The short version: We collect only what we need to compare plans and connect you with a provider. We do not sell your personal information. You can ask us to access or delete your information at any time.
1. Information we collect
We collect personal information only when you voluntarily provide it, primarily when you call our line. This may include your name and phone number; your postal code or service address (to check availability); your service preferences and current plan details if you share them; and basic call records such as time and duration.
If you browse this website without calling, we may collect limited technical data such as your IP address, browser type, and pages visited, through standard analytics.
2. How we use your information
- To compare the plans and offers available at your address.
- To connect you, with your consent, to a provider whose plan you choose.
- To respond to your questions and follow up about your enquiry.
- To maintain service quality and meet legal and record-keeping obligations.
3. Consent
By calling our line or submitting information to us, you consent to the collection and use of your information for the purposes described above. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
4. Sharing your information
We share your information only as needed: with providers you select; with service partners (such as call-handling or IT vendors) bound to protect it and use it only on our instructions; and where required by law. We do not sell your personal information to third parties.
5. How we protect your information
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission or storage is completely secure, but we work to protect your information against loss, misuse, and unauthorized access.
6. Retention
We keep personal information only as long as necessary for the purposes described here or as required by law, after which it is securely deleted or anonymized.
7. Your rights
Under PIPEDA you may access the personal information we hold about you, request correction of inaccurate information, withdraw consent to further use, and make a complaint about how we handle your information. To exercise these rights, contact us using the details below. If you're not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
8. Cookies & analytics
This website may use cookies and third-party analytics to understand how visitors use the site and to improve it. You can control cookies through your browser settings.
9. Do Not Call
We contact people who have reached out to us. If you'd prefer we not contact you, tell us and we'll honour the request. You may also register with Canada's National Do Not Call List.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the current version.
11. Contact us
Questions or requests about your privacy can be directed to us by phone at +1 (866) 683-1403 or through the contact channels listed on this website.